- Patient Education
Compassionate Nursing Care
The Nursing Department at the IMSMP is comprised of 8 full-time registered nurses and a number of part-time nurses as well as a nurse's aide. The nurses at the IMSMP have extensive experience in caring for MS patients. They offer comprehensive, compassionate medical service and can have a tremendous impact on our patients' lives. Since the nurses function throughout the various departments within the Center, the interaction between patients and nurses becomes the foundation for the IMSMP's all-encompassing philosophy of care. When patients require a particular level of continuity of care for a specific problem, one individual nurse will be assigned to that patient to facilitate their management.
To further ensure an unparalleled level of nursing excellence, within the department, our nurses have their own subspecialties, including:
Nursing Phone Service
The IMSMP nurses staff a phone line from 9am to 5pm, Monday through Friday, and most Saturdays, that is dedicated to addressing patients' concerns. One of our MS trained registered nurses is assigned to the nurses' line each day to field calls from patients. Patients are encouraged to call if they experience new symptoms, have questions about medications or treatments, or simply want to give us updates on their condition. Throughout the day, the nurse consults with the physician and returns the patient's call by the end of the day.
The prescription line is a dedicated message system which allows patients to call their request for refills into the nurses in an efficient, streamlined process. All prescription requests phoned in before 3 PM on weekdays are processed that day and after 3 PM, are processed the next business day. Requests for medication prior authorizations can also be called into the nursing prescription line.
An MS-trained nurse takes part in every patient's visit by performing a comprehensive nursing assessment. This includes vital signs, current medications, and an evaluation focused on the patient's chief complaint and new or worsening symptoms. Following the nursing assessment, the nurse and the doctor discuss the patient's current issues. This allows the doctor to spend more time focusing on the patient's most important needs. The nurse is also present at the time of the neurological exam, as this provides for continuity of care.
Nurses at the IMSMP work closely with our on-site research laboratory on the Tisch MS Research Center of New York's own studies. They also participate as sub-investigators and coordinators in numerous clinical trials for MS treatments involving our patients.